Melissa Ortiz, MS, LPC

Director

Melissa has a Master’s degree in Psychology, and is a Licensed Professional Counselor. She has been in the mental health field over 15 years and her background includes working with a variety of organizations including Wheeler Clinic, Wellmore Behavioral Health and Continuum of Care.

Melissa has experience providing clinical and case management services to adolescents and young adults within school systems, community support programs and residential programs. Her background includes 4 years of experience in administration as the director and later, clinical director, of multiple residential and crisis stabilization programs, which provided crisis intervention, case management, psychosocial rehab and employment services to the co-occurring mentally ill population.

Melissa was also formally certified as a staff trainer for Therapeutic Crisis Intervention through Cornell University. She has conducted other workshops ranging from Verbal De-Escalation, Assessing for Suicidality Using the C-SSRS, Staff Development and Program Evaluation, and Conflict Resolution. She is a skilled group facilitator and experienced in program evaluation and development.